Insurance, Billing & Financial Policies
Insurance & Billing
At Colorado TMJ & Facial Pain, we are committed to making the billing and insurance process as clear and straightforward as possible.
As a specialty provider, we bill medical insurance as a courtesy on your behalf. Because insurance plans vary widely, coverage and reimbursement are not guaranteed. We recommend contacting your insurance company directly to better understand your individual benefits.
Payment is due at the time of service unless prior arrangements have been made. Any remaining balance not paid by insurance, including deductibles, copays, coinsurance, and non-covered services, is the patient’s responsibility.
Our team is happy to assist with questions regarding claims, estimates, or financing options.
Financial Policies
Insurance Billing & Financial Responsibility
As a courtesy, Colorado TMJ & Facial Pain will submit claims to your medical insurance on your behalf.
Because insurance benefits and reimbursement vary by plan, coverage and payment are not guaranteed. Patients are ultimately responsible for any portion not paid by insurance, including deductibles, copays, coinsurance, and non-covered amounts.
All services are billed at our standard office fees unless an applicable in-network insurance contract requires otherwise.
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Non-Covered Services
Any service not covered by your insurance plan is the patient’s responsibility and payment is due in full at the time of service.
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Payment & Outstanding Balances
Payment is due at the time of treatment unless prior financial arrangements or an approved financing plan have been made.
Any remaining balance must be paid within 30 days of the date of service. Patients with an outstanding balance will receive a courtesy text message and phone call reminder.
Insurance Payments & Refunds
In some cases, insurance may send payment directly to our office after you have already paid for services. If this results in a credit balance, a refund will be issued within 3–5 business days by mailed check.
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